May 24, 2019
Good, nothing fancy.
The location is close to the highway. The price is good. They charge you for the lock. Paperwork took a long time due to crappy computers.
Nov 20, 2018
We reserved online to move in the next day. When we arrived, we were advised the computer system was down, and we should come back in a half hour. We returned 45 minutes later, and there was no one present in the office to assist us. We waited 20+ minutes for someone to return. We had a very short time to get our things moved in, and the fact that we had to wait longer than necessary TWICE was frustrating.
Jun 09, 2017
Excellent customer service
Excellent customer service. Would recommend.
Apr 23, 2017
Quick process, affordable, and a great location
Mar 25, 2017
New good customer service
Friendly and knowledgeable. Not just a business Mgr.
Sep 11, 2016
Clean, friendly staff, quick process
Clean, friendly management, quick process, very informative on storing things .
Aug 08, 2016
Does the job
Nothing to write home about. The office could benefit from AC and additional staff to accommodate multiple customers but at the end of the day you get what you pay for.
Jun 04, 2016
Just signed with them yesterday. They were very friendly and quick, even though I showed up right before they closed on a Friday : )
Feb 04, 2016
My first experience with storage units ever and it was good
Dec 23, 2015
Dec 18, 2015
Buy 10 cans get 2 months free. Saves you money and helps the less fortunate.
Dec 16, 2015
You get 2 free months when you donate 10 can goods. Love it because I saved $212 all while helping the less fortunate.
Oct 19, 2015
Pleasant, helpful, honest, very responsible cost.
Jul 19, 2015
Management was very friendly and helpful. The prices were lower compared to facilities in the area. I would recommend AAAA Storage.
Jul 14, 2015
I am very satisfied with AAAA Storage of Chester,Va. The manager was very informative, explained everything I needed to know and understand, was friendly and professional. He rode around the premises several times checking on us. I would highly recommend this storage facility.
Apr 26, 2015
Excellent and efficient service provided.
Mr. Johnson, Facility Manager was very professional and engaging as I arrived to the facility frazzled after moving my daughter out of her dorm. He was patient with me and prompt with arranging for my storage unit. I left happy and satisfied by the professional service I received.
Mar 15, 2015
Best experience ever with storage
The best experience I have had with a storage facility. I am hooked.
Jan 17, 2015
Very good experience
Clerk was very helpful, knowledgeable and kind. Ensured I knew policies, asked if I needed anything, very customer oriented. Best one I have been to.
Jan 12, 2015
Was easy to find,friendly,took time to explain,gave us a good deal.
Dec 21, 2014
Good value compared to other storage facilities and great customer service
Found this place after shopping around for a bit. Great value for the size storage unit and awesome customer service. My old storage facility was smaller, more expensive, and the staff wasn't as knowledgable or friendly. Glad I found this place!
Dec 10, 2014
This was a fantastic experience! From Sparefoot to AAAA Self Storage, we recieved an amazing value for our storage unit! I have already recommended you guys to multiple friends. Keep up the great work!
Dec 06, 2014
Sep 07, 2014
Very helpful, friendly & fast!
The manager was extremely helpful. He ensured that I had unit of apprpriate size and we completed paperwork easily. Very happy with service I received.
May 14, 2014
Apr 28, 2014
It's safe and customer service was excellent--Steve
Dec 18, 2013
Temp clerk could not answer any of my questions, kept saying this was not her regular store. She called the manager at least 5 times to log in an complete my request.
Dec 13, 2013
Efficient and suitable for my storage needs