Sep 24, 2018
outstanding service and quick, simple move-in
really great and easy. The hours are also very accommodating.
Sep 04, 2018
Great overall experience
Came into location and found it clean and fast. Got to take a look at the unit and signed on the dotted line the same day. Great!
May 30, 2017
So far the experience has been great.
May 30, 2017
So far the experience has been great.
Mar 27, 2017
very easy sign up/move-in process.
Mar 08, 2017
fantastic customer service
fantastic customer service, terrific facility.
Mar 02, 2017
Customer service focused staff is amazing and professional
Outstanding. I have never rented a storage unit before, and Jeremy was helpful, professional, and so knowledgeable about the property and the procedures. He is a phenomenal asset to your company.
Mar 01, 2017
Very professional- quick & easy process.
Very willing to help in any way they could.
Dec 14, 2016
Cheap and ok
This place is ok. They do not have tons of security , just a couple of cameras and a guard. The facility is not climate controlled. Good place to store a vehicle.
Aug 13, 2016
Check in process was easy
Very good experience . No problems.
Jun 09, 2016
Great service and facility
First time ever needing storage. The experience was as smooth as can be. Highly recommend.
Jun 05, 2016
Good storage unit
Climate controlled interior storage unit at a good price.
May 16, 2016
Outstanding experience and definitely recommended to others!
This is my first time to rent a storage unit in my entire life. All I needed was a 5 X 5 unit so I shopped around online and found Guaranty Self Storage in Chantilly. Price was less than a lot of other storage facilities so I went ahead and made a reservation. Went the next day and met with the manager and filled out the paperwork. Manager was super friendly and very helpful. He took his time and showed me every step. The facility is very clean, well maintained, has security cameras all over the place and is conveniently located right off of 28 by the Dulles Expo Center. Very happy with my decision to store my stuff at Guaranty in Chantilly!
Apr 23, 2016
Look no where else for your storage needs!!
Great customer service, attention to not just the new customer, but equal attention to all the ol customers ( 3 walked in while we were there).
Great clean place, conveniently located.
Very reasonable prices and the property manager is a very pleasant person, who paid full attention to you, while explaining, showing and doing the final paper work.
Speed and efficiency were two noteworthy features.
Mar 30, 2016
Friendly Staff Great Experience!
Was easy to get a storage locker and didn't take long. Staff was very helpful and very friendly. Grounds were clean and I felt safe moving my stuff into storage late at night. Highly recommended.
Oct 19, 2015
Sep 18, 2015
Affordable and easy
Great staff and fair prices. Clean units and easy access.
Jul 24, 2015
Very easy to get in and out
Easy, no hassle rental
Easy to get in and out of.
Jul 23, 2015
Look no Further!!
I researched many units in the area and nothing came close to the prices of these units. I thought something didn't add up so I went and looked at the facility. I was greeted by a very helpful and friendly manager. He answered all my questions and gave me the tour. The units were very clean, secure, and even smelled nice. I would recommend you start looking here before you look anywhere else.
Jul 23, 2015
Loved it! Great price, service, clean, secure, location, accessibility, etc.
Jul 21, 2015
Jul 02, 2015
Rates were very good, convenient location and great service.
Jun 22, 2015
Very nice facility. Customer Service was excellent. Dentry was on-site and he was very helpful in getting us Started.
Jun 15, 2015
Good prices, right off of VA 28 (Sully Road)
Very close to I-66. The managers are great! The prices are good, too.
Jun 08, 2015
Great storage unit
Has a great staff who are very friendly and keep the place very well kept.
Jun 07, 2015
Great service, got driven to my storage space and given bottled water while working at the storage.
May 30, 2015
Office was very helpful. Facility is clean. Seems secure enough.
May 19, 2015
Easy and convenient. Also very good customer service!
May 06, 2015
I thought the manager of the facility was very nice and explained everything.
I thought the customer service in this facility was great! I also liked that everything was handled quickly and efficiently.
May 02, 2015
The employees are very rude and the paper work takes a while to complete.
Apr 30, 2015
Resident Manager is Great!
Easy process, great manager, questions answered...
Apr 26, 2015
Great customer service
Gentry was very helpful and courteous. We wiuld tecommend this facility to all! Much cheaper than the facility located a lot closer to our house
Feb 23, 2015
Feb 05, 2015
No problems at all. Much cleaner than I expected. Smooth process checking in.
Feb 02, 2015
Everything went great. The gentleman that helped me find the right size unit was very polite, professional and knowledgable.
Jan 08, 2015
Little bit less rent price may work great. Otherwise it okay. Thank you
Dec 18, 2014
smooth and easy
what the one line says, it was smooth and easy, gentleman has a good presentation, small details explained, and unit was clean and ready.
Oct 19, 2014
Sep 27, 2014
Great staff. Made things easy and quick
Clean place. Staff is friendly and helpful. Prices below average.
Jan 27, 2014
clean and refreshing...
Front office is very clean and refreshing. From experience, other facilities have smelled of dust, mold and heavy smoke in the front office. Fast and friendly service at a competitive price. Storage unit was very clean and dust free. Competitively priced. Easy access in and out. Would definitely recommend.
Jan 02, 2014
Able to access almost all day...wish it was accessible 24hrs
I wish the gate was accessible 24hrs since I travel and sometimes need to be at airport before 5am. Overall the space is clean, but actual storage space is dusty. Wish there was a way to hang items without doing damage to unit but not necessarily getting a wardrobe closet.
Only other inconvenience is that if you need to exit and renters by gate are in the way, you have to get out of vehicle in order to open gate and exit.
Oct 07, 2013
Jun 30, 2013
Jun 04, 2013
Very pleasant service, excellent experience.
May 25, 2013
May 06, 2013
Doyle was very helpful and offered a discount I wasn't aware of
May 04, 2013
The attendant was friendly and helpful. He walked me out to the unit, answered my questions, and everything went very smoothly.
May 01, 2013
Very positive, efficient and informative
Apr 28, 2013
I can't say anything but awesome, awesome, especially the person that help me. He was great,and I did not wait long with paper work. He is very knowledgeable of what he was doing.
Apr 04, 2013
check in was fast, security looks adequate. Access for backing/parking my RF is just fine. I'm satisfied. Please don't think about raising prices after my first two months...
Mar 28, 2013
Mar 08, 2013
Feb 21, 2013
Feb 19, 2013
Great Value for Money
Feb 17, 2013
Clean, affordable, easy to get to from 28. Well laid out for backing up vehicles to roll-ups.
Feb 13, 2013
Clean, convenient, good value
Moving day is never easy, but Shaun was was very helpful in getting me taken care of. The price was the best I found, and the unit was clean and well lit. The whole place is well taken care of
Feb 01, 2013
Jan 24, 2013
This place is extremely clean. I like that. The prices were the best I found. I would use them again.
Dec 14, 2012
Clean, efficient, safe. Like units being on one level. Wide isles. management friendly and helpful.
Dec 13, 2012
The management is very helpful, and the prices made it worth choosing the facility.
Nov 28, 2012
It was great
The place is clean, safe and secure, and the manager was extremely helpful. It is a lot better than the place I used a few years ago. I like the fact that they pro-rate the rent so I don't get chraged for a full month if I move out after the first.
Nov 20, 2012
an unexpected very curtiessefficient
Oct 16, 2012
I was very pleased with the easy acess to the unit. I'm a little concerned about the rat traps and mice poison bags (in each unit)???? Wondering if they are just a deterrant or if there if there is an actual issue to be concerned about? Also I see that some of the units have what appears to be a weather stripping along the bottom that adds to better seal off the possible entry space for little critters, rain etc...... are they suppose to be on all the doors?