Oct 20, 2019
Good location, good price for what we wanted and great customer service
Oct 07, 2019
Furniture for son
Karen was very awesome from the first time we met her and showed us around. We were really impressed as to how clean the units she showed us were and the whole area! We really liked that the manager lives on site!
I would certainly recommend this storage! Thank You Karen for your help!!
KEVIN W LAIRD
Sep 26, 2019
Great value. At great price
Great value at a great price. Very friendly
Jo Lynn Sallee
Sep 09, 2019
Good advertised prices from the internet.
Though it is a little farther from New Braunfels, if you are in the Canyon Lake area, the prices are much better here. You will have to pay $10 extra for their lock, but still okay.
Jun 03, 2019
Hills on unit are extremely steep, and the inside units did not have adequate lighting. Coustomer service was slightly below par but, all in all a pretty decent storage facility.
Apr 18, 2019
several page to sign but easy rental process
Apr 13, 2019
Easy move in
Lady stayed late to get us signed in.
Feb 25, 2019
Great customer service!
Couldnât be happier with the price and service!
Dec 13, 2018
The lady who help me was wonderful.
Oct 13, 2017
Poor bug & rodent control !
Horrible Silverfish infestation ! Along with mice nesting in boxes! NOT A HAPPY CAMPER !
May 18, 2017
Reserved an interior unit for the price advertised. Upon arrival i was told that was the wrong price and was quoted $10 more as well as $9 a month insurance AND a $20 processing fee. I WILL NEVER RETURN HERE
Oct 12, 2016
I had rented a unit in July for $54.00 a month and the price increased quite a bit over a month and a half when I needed to rent the same size unit again. Then I was there a week and a half and they sent me a notice I was late on my rent and was charging me a late charge of $30.00. They were very helpful at Iron guard figuring out what happened and fixed it and I paid my bill. I love the customer service at this location. Very helpful and friendly.
Sep 23, 2016
The price increased since I was there in July. I like it here because the person at the desk is very nice and helpful. the location is convenient. This is my second time using this location.
Aug 08, 2016
These guys are greatness!
While it is a good drive from San Marcus, it was well worth it! These guys were friendly and helpful and most importantly....affordable!
Jul 24, 2016
Iron Guard Storage saved me!
This was my first time using self storage.com and I couldn't have been happier.
Back story: In my area, because thousands of students are displaced for about 2 weeks (if you are in between leases like I am). This means, because I don't have any family nearby I need a hotel room and a storage unit for just 2 weeks.
In my struggle to find a storage unit, I was quoted at a storage place close to me, that I would be charged $200 for the month of rental. Being a student, I absolutely could not afford that. So I kept looking for about a week. This is where SelfStorage.com and Iron Guard Storage come into play. I searched for a unit on self storage.com, and looked for lower prices than here in town. Iron Guard had a unit for $44! The best part is that the unit is CLIMATE CONTROLLED. I had to call to make sure this wasn't fake. I called Iron Guard, and the friendly staff they confirmed my reservation and helped me keeps tabs and prepare for move in day.
On move in day I drove to the facility, where I met the friendly gentleman I spoke with on the phone. GERRY took time to show me everything I needed to know about the rental agreement, insurance, and fees. I was very impressed. He then took me to the unit which is indoors and climate controlled. This place gets cooler than my apartment, by the way. Gerry also made sure I knew how to enter my code into the driveway gate, how to use the key code for the climate controlled storage entrace, and made sure I knew how to lock my unit and reopen it (I've never rented a storage unit before but I felt comfortable after being shown the specs of the whole experience).
Their 5x5 unit was perfect for me, and the price was very fair, even with the local reflection of price spikes.
I will admit, this place is 20 miles from me, which was my only hesitation, but when I saw the facility, met the friendly staff, and saw that the units were very clean, I was sold. Will definitely use them again for anything I need stored.
Jun 08, 2016
Nice storage for a reasonable price!
May 03, 2016
Very pleasant and helpful!
Jan 28, 2016
Very friendly staff.
Lots of storage facilities in the area. They are working to improve the facility daily to be more competitive. I like that there are security lights and cameras and that there is not 24 hour access.
Jan 10, 2016
Clean and New facility
Friendly service. Gets the job done.