Aug 26, 2019
I met Joann and had a great experience with the rental procedures. She was very professional and courteous. She showed me the unit. She runs a tight ship and she explains everything. Wonderful experience! Thank you Jo Ann!
Dec 19, 2018
Nice people great prices.
Nice people great prices very clean facility.
Jun 15, 2018
Excellent customer service, very informative and thorough. Made check in a breeze,
Mar 07, 2018
Customer service great, affordable units with easy access
The staff are amazing very pleasant and accommodating their restrooms are very clean and smell good (very important) I like that they have two different size carts to use and there drive up easy access key pad makes it easier to enter and exit I don't have to get out of the car and walk up every time I'm coming or going... Very Nice
Feb 09, 2018
Easy and fast sign-up process
Joanne the manager helped us and was very friendly, I enjoyed speaking with her the whole time. The facility is all inside so during our move, which felt like the hottest day in February, we weren't burning up inside, it was very cool. There's also dollies and an elevator so being 6 months pregnant I didn't have to carry or strain. Easiest move.
Jun 06, 2017
Gods customer service
Rented for my daughter who is going to college in La Mirada.
Apr 12, 2017
Everything went as planned. I would come here again.
Apr 07, 2017
Friendly staff. Good prices. Easy paperwork.
Jun 09, 2016
Great solution for temporary storage during my move!
The office people were professional and courteous.
The fee was very reasonable and the location was very convenient.
This place met all my needs to store my house hold stuff during my transition.
Jan 18, 2016
Joann gives the best customer service. Do not talk to anyone else.
Dec 31, 2015
The customer service was great and vert thorough with details. Units are clean and secure.
Nov 02, 2015
It would be nice if they had more carts. Wasted a lot of time waiting for a cart.
Oct 09, 2015
Very good and friendly storage
This location is very good and have very friendly customer service, but it lacks in cleanliness. And the aisles are also dark and the moving sensors sometimes don't work well. Besides that, I would recommend their services since their price is incompatible.
Jul 23, 2015
great price, friendly management... strict rules.
everything is great. the manager talks alot nd knows the business very well. the down side is there are only three carts availalble and they are only to be used while the office is open and you have to check them out from the office with collateral.
May 24, 2015
Great pricing and staff! Would recommend to anyone. The storage room was decent size and location was near the school I attend.
Feb 20, 2015
Feb 19, 2015
The process was pretty fast and all my questions were answered. And...when I walked in and told her my first name, she knew exactly who I was (after speaking to her once, the day before). I thought that was nice. Overall...great service.
Marta V. Campos
Dec 12, 2014
satisfy with the help and place
Good job please keep up the good work. I will defenetly recomend you.
Nov 20, 2014
I would definitely recommend this facility to all of my friends and family!
Nov 18, 2014
Friendly staff and straight forward about guidelines.Very clean and secure
Nov 08, 2014
good value, great customer service
The storge unit was easy to get to. The personal at the storage were personable and professional. Felt like I was part of a family there, not just another applicant.
Oct 26, 2014
Oct 07, 2014
Quick and easy just how I like it
Jun 13, 2014
I love the place!
May 04, 2014
MY EXPERIENCE WAS GREAT JOANNE WAS VERY THROUGH WITH HER PRESENTATION ABOUT THE FACILITY THE GROUNDS ARE WELL KEPT THE DRIVER CHRIS WAS VERY POLITE AND ON TIME GREAT PLACE AND PEPOLE
Mar 06, 2014
pleasant welcome by Robert. he was very knowledgeable and helpful
the only thing that I recommend that changes is the access to the carts. Its inconvenient when the office closes at 6 yet you have access to your unit until 745... overall great storage facility
Feb 28, 2014
A American is the BEST !!
Moving in was a seamless experience. Every one I had contact with was very helpful and did all they could to make it a stress free day. Joanne was very competent and the day I came in she was very busy and handled each person with care and respect. Robert was a really nice man too. I would definitely recommend this facility to anyone. It was very clean and secure. The use of the truck was a life saver.
Feb 15, 2014
What A Life Saver!
Once finding this facility, the staff was a joy to work with! JoAnne was such a life saver! She made the process sooooo easy, quick, and understandable. Her paperwork was clear, concise, and made for easy understanding of a contract. She really went the extra mile to be sure I got the space that I needed and made it very easy for move in.
This facility also has the use of a free truck for use for move in that also saved big on costs!
I would absolutely recommend this facility to friends and family!
If you use A-American Self Storage in Buena Park, CA; please tell them you saw my review!
Jan 19, 2014
Joanne is great
I've rented from A American Storage before. Joanne is extremely friendly and helpful. She even remembered me from the last time I rented over a year and a half before. I would recommend Joanne to anyone needing assistance with finding a storage unit!
Dec 10, 2013
Jo Anne did a great job walking us thru all the information and details.
Nov 28, 2013
Oct 22, 2013
The manager did a great job helping me decide on renting. She gave me helpful information. Excellent during our move-in. I would give you a five star rating.
Jul 16, 2013
I had a good experience. Joanne was very helpful.
Jun 27, 2013
It seems fine. It's more money than I wanted to spend but I have more crap than I intended after moving out of a huge house into a single bedroom so it's going to take some time to downsize. The storage space itself is a bit awkward too and the access is annoying.
Jun 27, 2013
Jun 10, 2013
Excellent customer service
The person in charge was extremely helpful, from initial inquiry to actual move-in. She even found a way to help me save money.
The facility could do with better ventilation and cooling.
Jun 08, 2013
A-American Storage provides clean, safe, storage with a senstational on site staff.
My experience with A-American was supurb for finding a unit that would work to handle my special storage needs. Jo-Ann, the attendant there was very knowledgeable, professionally communicative, and above all, friendly and helpful for assisting me in finding just the right unit to store my furnishings. I'm a bit frustrated here in the ranking for time on paperwork because I had many questions which Jo-Ann thoroughly answered and I wouldn't EVER want she or anyone else there to feel pressure for some "ranking" in and with time, to otherwise want or feel pressure to sluff their customer's off. Jo-Ann took her time with me and this is in fact WHY I gave her 5 stars for this catagory! Kudos to you Jo-Ann and deepest of thanks!
May 09, 2013
Great facility, safe for your things. Good lighting to see your things.
Oct 22, 2012
Very knowledgeable staff
With the stress of moving who wants to find the time to scout out the "perfect" storage locker? A-American was our first and only stop. Everything was perfect - customer service, cleanliness as well as ease of doing the contract. Thank you!
Oct 17, 2012
A-American is the best! Helpful and they met all my needs!
Clean property with great prices.
Sep 19, 2012
Aug 14, 2012
PAUL DAHANG, CALI
Aug 12, 2012
JO-ANN EXCEILLENT HELPFUL, AND FRIENDLY, AND KNOLEDGEBLE. I THANK HER
INSTEAD OF A BUNCH OF WRITING, I JUS SAY LIKE ABOVE JO-ANN SHE KNOS UR SH..! VERY HELPFUL ABOUT DA STORAGING FIELD .VERY THEROUGH AND BIABIABIA. I DEFFENETLY REFER, RECOMMEND DIS PLACE TO EVERYONE. THANK U
Dec 12, 2011
Great Storage Facility
Easy walk-in got a 5*5 and walk out that simple ground clean and management was awesome .