Jun 07, 2019
Very helpful staff and easy process
CubeSmart was simple in how it worked and the front desk person was extremely detailed in explaining how everything worked and very helpful.
Nov 23, 2018
First time using storage so don't have a basis for comparison, but it was better than I imagined. Everything went well and the staff were very helpful
Feb 19, 2018
It is what it is!
Not safe at night, it's located in most dangerous part of the city. But employees are awesome and very helpful.
Jun 27, 2017
Overall, my experience was quick, easy to understand, and simple!
Jun 20, 2017
Competitive pricing and great customer service
There is a uhaul rental place coveniently across the street. Access to storage after hours is a plus - although probably a little scary to wander around in the dark. Customer service was great!! It doesn't smell super fresh, especially in the basement...but what do you expect? It's basically an old garage for rent.
Apr 26, 2017
Shione @ Cube Smart in Roxbury
I had a wonderful experience with Cube Smart in Roxbury. Shione was the best. She was honest, professional, thorough and nice. She made sure I understood all aspects of the unit, facility, monthly fees and insurance before leaving. The facility is extremely convenient for me and the location couldn't be better. I would definitely recommend this facility to other people. The only thing that would make it better would be of the prices were a little lower.
Sep 07, 2016
2ND TIME RENTAL
I HAVE RENTED FROM YOU BEFORE AND SERVICE AND QUALITY WERE EXCELLENT AS USUAL, CUSTOMER SERIVCE WAS OUTSTANDING. PAM GREENE FROM YOUR MASS AVE BOSTON OFFICE, WAS GREAT, HAD ALL THE ANSWERS, SHE WAS PLEASANT,MADE FANTASTIC SUGGESTIONS, ON SPACE, FRIENDLY AND LISTENED TO WHAT YOU NEEDED.
I WILL LET EVERYONE KNOW THIS FACILITY IS THE BEST FOR STORAGE AND MOVING.
Aug 29, 2016
It's all about location, location, lovation. Right across from uhaul.
Clean unit and great customer service. Enough said.
Jul 31, 2016
Good for the price.
Make sure you get a moving palate and can back up your truck all the way to the storage entrance.
Apr 26, 2016
Jul 28, 2015
Well-lighted, spotless, secure facility; knowledgeable and friendly staff; ease and convenience of access. All one could want in a storage facility.
Jul 06, 2015
Friendly, easy going folks...easy access.
front desk staff very friendly, they provide a lock for you and a icart to move your stuff. as a nice bonus they have a small moving truck you can borrow when you move out.
Jul 05, 2015
May 17, 2015
lots of hidden fees
$250 headline price turned into $400 on site
May 13, 2014
Great customer service
The manager was very helpful, the space was clean, and the whole process was totally painless. I'd recommend it!
Jan 05, 2014
everyone was very friendly and made me feel very secure about leaving them with my belongings!
Apr 13, 2013
Jan 17, 2013
gd experience w/helpful mgr's
Aug 14, 2012
Couldn't ask for more ! Staff, cleanliness, location -- all top notch.
May 03, 2012
Convenient and helpful
Cube Smart was helpful, and made storage easy for us. The manager went out of her way to make sure we had a dolly to help us load and unload.