Jul 20, 2019
Conditioned Units perfect for valuables. Free truck use included.
Unit size is as expected. Conditioned Buildings have alarms/cameras monitoring each hallway/exit.
Two carts at entrance to use from Truck to Unit.
Truck is automatic; runs on diesel, have to refuel if going longer than 5~10 miles out.
A/C & radio wasn't functional, windshield was cracked. A bit worn all-across.
Has a lifting mechanism in the back, works as expected.
Was able to lift both a washer and dryer without issue.
May 28, 2019
Very friendly and helpful!
Benton Road Storage has very friendly and helpful staff, clean and secure surroundings, and great deals! I love that I can borrow a moving truck if I need to for free, and that my AAA membership gives me a free first month of storage.
Jun 21, 2018
Great service, new storage units, clean and overall a great experience.
Apr 27, 2018
Great storage unit
Everything went smoothly. Our unit appears to be new, very comfortable leaving our stuff here.
Jan 01, 2018
My Experience checking in.
Kevin was very professional, he was very knowledgeable and friendly. I went in Saturday morning promptly at 8:00. However, the guy that was there on Saturday was 20 minutes late and I was crunch for time being that I had a move-out deadline, as well I was being charged per hour for the movers. I called the storage while sitting out in front of it, and left several messages wanting to know the whereabouts of the worker, but to no avail. Once he got there, he wasnât in the best mood, he asked for my DL and I gave it to him (placed it in his hands) unfortunately he tossed it back to me on the counter which is/was very rude. Nonetheless Kevin was great, the facility is wonderful especially the units, they were very clean and the music playing was super cool! Great place..oh, and Kevin, I saw the note you left informing the worker that I was coming in. Again, very professional. Thanks.
Dec 17, 2017
Clean and great customer service!
The facility is well maintained, nice and clean. It is very secure. The staff is very friendly and helpful.
Jul 10, 2017
Everything was great, the customer service was excellent!
Jun 22, 2017
Exceptional Customer Service
From the first phone call to inquire about my online request to me walking out of the office after them helping me unload my things in a unit and signing the paperwork I was BLOWN AWAY by exceptional customer service. I was treated more as family than a customer. I highly recommend Benton Road Self-Storage Center. It was clean, well organized, and obviously the employees are well taken care of because it translates into some of the best customer service I have ever recieved!
Apr 04, 2017
The process of reserving the unit was easy. It is affordable and has great security! We were very impressed!
Oct 13, 2016
Great Friendly Place!
A rare find! Friendly, Clean and Awesome Customer Service!
Sep 03, 2016
The property is very well laid out and easy to access. Kevin was very informative and helpful. This is a good secure facility and in a good location. It was very neat and organized. I feel other potential customers would be very satisfied.
Jul 09, 2016
Customer service outstanding, facility very clean.
Kevin was very courteous and helpful with finding the size that was needed. Explained about storing a lawn mower or any equipment that used oil or gas. We honestly never thought about the dangers of storing anything containing these contents. Thanks to Kevin, we learned something very important about storage and safety! I would definitely recommend Benton Rd. Storage Center to family and friends.
Jul 06, 2016
Best customer service and priced units in Shreveport/Bossier area.
Kevin was very nice and eager with helping me feel comfortable with making Benton Rd storage center my choice for storage. I would definitely recommend Benton Rd. Storage Center to my family and friends. I was impressed with Kevin's presentation of his storage units and the prices he quoted were better than any of the customer service I received from other storage centers I spoke to. My unit was clean and was glad to be able to have a climate control unit.
Apr 12, 2016
very nice and friendly place
I recommend this storage facility to all my friends and family
Apr 04, 2016
Nice storage facility .........
Apr 01, 2016
fast friendly service
Very clean well taken care of units with easy access. Friendly staff with great customer service. I would definitely recommend this storage facility to my family and friends. Totally satisfied.
Mar 22, 2016
Great customer service. Was taken care of quickly. Would recommend to my friend s
Mar 14, 2016
Great customer service. Unit was ready as scheduled
Dec 17, 2015
Convenient and well-managed
This is a clean facility; I had a very smooth experience renting and checking in.
Aug 02, 2015
Easy to check in
Jun 25, 2015
Customer service is the best.
Jun 11, 2015
piece of mind
Customer service is amazing. I was blessed to have found this place. Super secure which gives me piece of mindâº
Jun 02, 2015
So far so good, we are still moving in.
May 04, 2015
Very convenient, clean and orderly facility.
So far nothing but great things to say about this storage facility. From the over the phone customer service right down to the in person customer service. Very helpful staff and great looking facility.
Sep 17, 2014
Great place to have and very convent and helpful
Sep 02, 2014
State-of-the-art facility. Terrific staff, helpful and accommodating. Great value compared to competitors that are not as nice.
Sep 02, 2014
Awesome place to use; friendly staff
Aug 25, 2014
The worker was so pleasant and answered all my questions. He gave me several options, and made me feel welcome.
Aug 16, 2014
I like the easy access and cleanliness of the facility. Management is absolutely WONDERFUL!!
I was impressed from the first phone call I made to them. I have nothing bad at all to say about this business.