Dec 03, 2019
Best Customer service I could ask for
Crystal the manager of the Bethel Heights facility is great! We wouldn't use anywhere else in the area. She is always so nice and friendly, payments are always a breeze and the facility is always clean!
Nov 02, 2019
Good price, great customer service and good security
The staff here is very personable and they look out for you. I had failed to secure my unit properly when I stopped by there to get a couple of things and not long after, I received a phone call notifying me that my unit was not secure. Both the young lady who works there and her husband are a pleasure to interact with. I will continue to use this facility and have recommended them to family and friends.
Jul 12, 2019
Saved enough to justify moving from Rogers
Actually near Pea Ridge. I needed a 40' unilt for a while. Basically this place was the least expensive in the shortest distance. That said it's a great place so far. The manager [Cristal?] was attentive, very helpful and pacient.
I'm not great with trailers and the layout makes it easy to drive around without having to back up! Some of the larger units have doors that open on both sides. At first I was concerned about 2 entry points but I really loved being able to create a central path and having access to both sides. Far easier to organize.
They also give you a 2nd lock as part of the admin fee.
Opportunities for improvement:
Beef up the slides that secure the doors.
Consider including 2 locks with the same key
Don't let cars park at the end of the rows, in the grass