Jul 22, 2019
The storage unit clarified that my reservation was for an upper level unit that required going up a step ladder to get to. We had to pay more than the quoted price for a lower level unit. Customer service was good, but hours of entry are pretty restrictive.
Jul 06, 2019
Okay to use but disappointed with rent increase
This place is a good one to use if you're local and need a spot nearby with easy access. It's sad that the place has limited hours of operation for access in the evenings. But I guess that's to discourage people from living in the place and for security reasons. It's also sad that the city of Berkeley removed all the free parking in front the entrance too. Now I just get over there before parking enforcement begins. This all has placed me on the lookout for another place to store my goods. The icing on the cake for me was the rent increase of 10% that was just issued to me after renting the space for less than six months. I'm done!
Feb 14, 2019
Very professional and friendly
Feb 23, 2018
The customer service was pleasant and helpful!
This is a great facility. The service is good & friendly, and there is access during business hours, which made me feel comfortable.
Oct 11, 2016
Good facility/ customer service
A clean facility with some big carts to help you move. Lonnie was very helpful
Jun 20, 2016
Great storage facility! Friendly service. Huge elevator.
May 28, 2016
Great location and easily accessible
Berkeley central storage is a clean and convenient storage for students and others living in UC Berkeley
May 15, 2016
Great prices for big and plentiful storage near college campus!
This has been an amazing place for storing my personal belongings during the summer near my new apartment by my university which is extremely convenient
May 15, 2016
Thanks so far a great Experiance
Apr 21, 2016
Really helpful staff there! Easy to access the storage unit.
Jan 18, 2016
Customer service great!
Christy was very friendly, knowledgeable and handled all the paperwork with ease.
Dec 21, 2015
*UPSIDE* ---> (1) Steven Cummings, Property Manager :-) thorough, kind, professional, patient; (2) Location: near home (don't have a car); (3) Availability on short notice; (4) Facilities: seem clean and secure; (5) carts and dollies for use; (6) packing supplies sold onsite.
*DOWNSIDE* ---> (1) Prices higher than elsewhere local (example: $143 + $9 insurance for 5x10x6.2 ceiling, not climate controlled); (2) Limited access: weekdays 10a-6p, weekends 10a-4p; (3) PARKING not provided, use street or single spot in driveway (if available); (4) 1st month NOT FREE unless move-in on the 1st = no mention on website it's prorated based on all rents due 1st of month (ie: move-in on 15th, 1/2 month free, full rent due upcoming 1st); (5) Online reservation snafu: no way to pay required $20 deposit to secure reservation (I was called afternoon of move-in day & told that if didn't arrive before someone else wanting my 'reserved' space, I would have to get another of same size but higher price); (6) insurance: saw no mention on website it's required to either use your personal 'renters policy' or pay $9 monthly for insurance through Central Self Storage 3rd party vendor; (7) packing supplies sold onsite pricey.
*BOTTOM LINE* ---> if you live nearby, don't have a car (maybe friend does & helps you move stuff), need a space 'now', and can make it during their limited access hours -- I recommend :-)
Aug 01, 2015
good clean secure facility
Excellent place to keep your things.
Jul 01, 2015
1st month free
it said "1st month free" when I made a reservation. But when I got there, they said "no". They said I made a reservation through sparefoot.com so they cannot offer 1st month free.
Jun 15, 2015
Thank you so much for your great service. You saved a lot that day. I was under a lot of stress due to moving and finding a place to stay. But you guys are AWESOME!
Jun 01, 2015
Becareful when you are booking on line!
I booked the 5' x 5' on line with Self Storage for $112 per month. Even called the number provided 510-240-1758 to confirm the date availability and quote price. Everything was promised to be ok until the actual move in day!
Then we found out they could not honor that quote because the on line company is not their official on line site!.
Fortunately they still have one 5' x 5' left, but at a price of $145 per month. We had no choice at that time due to the moving out date from the apartment, but to accept that offer!
May 23, 2015
Really nice storage
For the price and convenience this place is excellent.
May 18, 2015
Debra D'Amore Bradley
May 16, 2015
Michelle was awesome! Exceptional.
Just unhappy with the fact that my $65 reserved fee turned to $110 when we arrived. Michelle did apologize and assured us that they will grant my reserved $65 month fee. Just a computer glitch upon check in. Hoping there will not be a problem.
May 06, 2015
just what we needed
From customer service, accessibility, cleanliness to pricing central self storage was and is exactly what was needed
May 02, 2015
Accommodating, conveniently located, and good service.
Central Storage Oakland is a great little company. The lady at the counter was very accommodating. Although my unit was on the fifth floor, I was lucky all of my gear fit on one dolly and into the service elevator I went. It was clean, simple, metal boxes so you'll need your own padlock. Other than the first time fee of $20, the space is quite affordable.
Apr 02, 2015
not enough attendants, pricey
I arrived at 3pm to fill out my paperwork for a storage I reserved online through SpareFoot, and to have movers I was paying by the hour move my stuff in. I had called the day before to check that this would not be a problem. When I got there, the door was locked, and I had to walk around to the loading bay to find the attendant. It turns out they only have *one* attendant on duty at a time, so when they leave for even a short time, you're screwed! I got lucky, because I caught her just before she was leaving for lunch (so late b/c that's the first free time she seemed to be getting) and she was nice enough to wait around for my movers to load in my stuff. If she didn't I would have had to pay them for an extra hour! This is ridiculous: they need to have at least two attendants so they can cover for each other during breaks.
Another issue is that SpareFoot's reservation did not go through on their system, so I was lucky to get the space I thought I'd reserved. And the "first month free" online special that made me go with that location was out of date. So SpareFoot and Central Public Storage need to coordinate better. Ultimately, I lay the blame on SpareFoot since the promises were made by their website... they should be responsible for presenting up to date information.
Finally, this storage is twice as expensive as a storage I have in Pasadena, CA, but it is significantly smaller! I didn't do much shopping around to compare prices, so this may just be the region (but I think Pasadena and Berkeley are similar in many respects, so the prices shouldn't be that different).
Mar 23, 2015
Didn't have the space I reserved.
I reserved a 4x5' space on the 1st floor online, only to be told that there were no 1st floor spaces of that size. Rented a 5th floor space instead. Fine, but I think there's a miscommunication between the storage facility and the online booking system.
Dec 22, 2014
I like the fact that what I found online: pricing and incentives, were what I got.
The facility is very clean, well kept and well lit. I feel safe and satisfied with the storage cost and space.
Dec 15, 2014
Great customer service and care. I'm a new renter and have only been to the unit twice since moving in (within the sane week) and both times the side doors have been wide open leaving it very easy for any off the street citizens to come in and potentially break into a unit. I also didn't see any camera up, but I am hoping they do exist and I just didn't see them.
Dec 05, 2014
Nov 24, 2014