Sep 08, 2019
Price raised even though I had an email confirmation I agreed to
I called and made reservation over the phone and was sent email confirming price. Then a day before I was to move in the manager called me and said the monthly price was too and they were charging me $20 more per month. It was too late for me to make other plans so I had to accept the increase. Very unprofessional!
Jul 30, 2018
I was very happy with everything overall.
I cannot say enough how your customer service rep was. Please tell him thank you everything.
Dec 03, 2017
Clean facility, great customer service. But check size of unit.
Clean storage unit. Excellent customer service. I have one issue - the unit is advertised as 10' x 15'. And it's not really close to that. The unit I have is not 14'10", or 14'6"....it's barely 14' in length. I'm storing a car in this unit, so that's important. It just barely fits. And occasionally I'd like to swap out the vehicle with another car. I don't think that car will fit in the unit.
Nov 26, 2016
Temperature controlled storage
Very clean space,secure and easily accessible for movers. Very friendly and helpful management.
Aug 31, 2016
very close first month only $1
Very clean. Nice people. Little pricey but you get waht you pay for
Jul 31, 2016
Was happy with service, quick, efficient, friendly!
Happy with overall service, efficiency!
Feb 01, 2016
Easy and good
Dec 27, 2015
Overall an above average experience with a hefty price tag.
Sep 27, 2015
Solid customer service. Clean & secure.
Sep 12, 2015
Very Welcoming and Reasonably Priced
Very Welcoming and Reasonably Priced
Aug 28, 2015
I rented a storage from here over 2 years ago and there was no doubt that i would use them again. The staff is friendly and so accommodating. They offer a better price than others that i saw before and now. Its safe, easy to manouver around and i feel safe.
Aug 09, 2015
Very accommodating staff. Clean facility
Looked at many. Chose this facility... hands down.
Aug 02, 2015
Friendly service, clean units, convenient
I went to see a few units before I saw this unit and by far it was the cleanest unit I'd seen. The whole area where it's located is kept clean and is very safe. I was happy with the customer service; they were very helpful and very friendly.
Jul 30, 2015
One less stressor during a stressful time
I'm making a cross country move- needed an inexpensive place to store the bulk of my belongings while I get set up in my new home. Spare foot was the cheapest most convenient option. Customer service has been great and thorough. Would recommend to anyone.
Jul 26, 2015
The facility is very secure and clean. The front desk clerk was friendly and got me checked into my unit quickly. The pricing on the 5x5 climate controlled unit seemed a little high, but they did give me half off my first month.
Jul 16, 2015
Excellent. Your pricing quoted to me was incorrect according to property manager on site. He honored the pricing though.
Jul 01, 2015
Dan, the manager was very friendly and helpful. The unit was very clean. The storage center has a good security system.
Jun 28, 2015
EXCEPTIONAL SERVICE, Customer-Focused, with Humanity, rather that JUST Want Your Money & Treat you like a number/widget. Rarely have I ever experienced his service & communications with a customer, in any business environment. The BEST, so far!
Jun 25, 2015
They are very nice people and show that they care about the customer.
Jun 24, 2015
Very helpful, very easy move-in process, would recommend.
Daniel (the property manager) was very helpful with the move-in process. He walked me through the contract and the lease with patience and clarity, and made the whole process pain free. I would definitely recommend.
Jun 12, 2015
You wll not regret if you rent a storage space from this facility.
I have been renting from this facility for seven months and would never go anywhere else. Daniel was very helpful when I was trying to figure out the right size storage. I would recommend your facility to anyone looking for a storage facility.
May 18, 2015
Great service for a good value
Feb 18, 2015
Feb 05, 2015
a very nice experience
Jan 22, 2015
The associates are very informative and very friendly as well. My storage unit is perfect for my needs and I feel very safe going there when I need to.
Jan 04, 2015
Dec 18, 2014
Great service and the property was very clean. I was also happy with the security features the property provided.
Nov 05, 2014
I would recommend it based upon price alone. The storage unit was at least as big as what I was told it would be. My issues are that I do not believe that the gates provide enough security, there is not a convenient bathroom and there were not flatbed dollys to help us move items to the unit.
Sep 29, 2014
new to renting storage. thought the facility provided locks on doors. for the price you pay this should be included. not happy to shell out more money. Also. there is poor lighting for after dark hours. had to use headlight from cars. bad idea. Someone could get hurt..
Sep 22, 2014
I am very pleased with the Storage Center on 512. The facility is very clean and secure and the office staff is very professional and helpful.
Sep 17, 2014
great customer service, friendly and fast!
May 22, 2014
Helpful on-site person! Nice facility. Low price. Would recommend to my fellow college students!
Apr 19, 2014
very good experience.
the paper work should have a method of being done much faster and without errors.
Apr 01, 2014
Outstanding Facility & Staff
Staff was very friendly and professional. Showed me a unit that was available, explained the operation, because I am first time self-storage user. Got a 2nd month free promotion discount. Fees are very competitive. Only wish is that they have a large cart for transporting items from car to the unit.
Mar 15, 2014
good deal over internet,much better customer service in person !
I decided for this site because of the price to pay, but I found an excellent personal service in the site, recommend it to my friends
Mar 15, 2014
Dec 05, 2013
Very nice people that helped me, both on the phone and in person.
Jul 31, 2013
Jul 23, 2013
Bob was helpful & friendly. He made me feel like a valued customer and was thorough. He is an asset to this business & they are Very lucky to have someone who takes that much pride in his job. That is hard to come by nowadays! Thanks bob!
Jul 16, 2013
Jul 02, 2013
Best deal in town!!!
I am still bragging about the great choice that I made. I was very pleased at the cleanliness and assistance at the front desk. The supplies (locks, box selections) was a much appreciated additional service. Great customer service. Highly recommended!!
Jun 04, 2013
Everything went well and very easy to do.
May 21, 2013
So far, I'm very glad to choose your unit since the service was excellent
Ann M Taylor
Feb 24, 2013
Very Positive Experience
Mike was very helpful!! He has excellent customer service skills!!
S D Mahaffey
Feb 23, 2013
For price and convenience you can't beat this one. Great Customer Service as well.
Oct 30, 2012
cheap and good service!
easy to get to and good service plus low prices! Can you ask for better?