Sep 16, 2019
Spotless with great service
Natalie, the manager, was fantastic. I lost the keys to my unit on the first day and she drove around the facility and found them for me! They had fallen out of my pocket. The place is fenced in with new security lighting and freshly blacktopped. It is super clean. I highly recommend Storage Mart.
May 27, 2019
Facility is clean. Staff member that helped us was friendly and helpful.
Oct 03, 2018
Good storage unit
Very easy and convenient. Decently priced
Sep 10, 2018
Overall experience was great!
Jul 26, 2017
Friendly staff, super clean, great value
Apr 04, 2017
24 hour access is a real plus!
Good location for my purposes.
Jan 29, 2017
Loved the ease of securing and getting into my new storage locker. The on-site manager was extremely helpful. I will definitely recommend this company to any of my friends looking for a great, safe, and clean storage facility!
Jan 28, 2017
Quick and easy
Very nice people and easy access
Aug 28, 2016
Great place to store!
Rhonda, the manager, was a delight to work with. From beginning to end, she made our rental experience seamless. From making reminder phone calls to setting up a time for us to view the space to continuing to follow up to ensure that we had all we needed, she was extremely professional and exceptionally helpful and knowledgable.
Aug 01, 2016
Very quick and professional staff.
Jul 25, 2016
great place,great people
The only problem is the horrible parking.
Feb 15, 2016
Rondia was extremely helpful and I really appreciated all her support!!! Great to work with!!
Sep 16, 2015
Great customer service, quick process, and kept well maintained!
Jun 20, 2015
Rondia very helpful!
Only hiccupp was we had a very large moving truck & had to shuttle items around. Otherwise very accessible for all other vehicles smaller than a semi truck trailer!
Mar 05, 2015
Dec 27, 2014
Manager nice when renting. No help with problems later. Mold!!!
I stored my belongings in an outside storage unit. Five and a half months later when I moved it out there was mold on my furniture. I put down tge heavy black plastic that the manager recommended. I called as soon as the movers were done the same day. The person's response was "sorry". The manager called me a couple of days later and emailed me paperwork to fill out. We sent a lot of pictures and filled out the paperwork and sent it back. Tge manager said she was sending it to a regional manager. We didn't hear anything after a week so I called again. The manager told me she hadn't heard anything but that they probably wouldn't cover any removal of the mold because I didn't pay for the extra insurance. I've still never heard anymore from them!!! They could have let me know either way. Would NEVER rent there again!!!
Jun 20, 2014
Helpful Service and Clean Facility
They have been very nice and helpful and I was pleased with how clean everything is there.
May 14, 2013
seamless very easy Ronda was very helpful
Apr 13, 2013
Fantastic Customer Service
This is the first time I've used a storage facility. Unless you're moving, I really believe if you are paying to store your stuff, then you have too much stuff and should get rid of it. I chose this place primarily due to proximity, however, the other main reason was the 5 star review it received, and it did NOT disappoint. I originally came in on Friday to set up the storage, however, I was greeted by a very pleasant woman who was taking care of another customer. I decided to come back on Saturday morning. Again, I'm a believer in that people who love their job will show it in the first 1 minute, kind of like a relationship-you know if it's going to be pleasant or not. Ms. R. Daniels is the property manager, and takes customer service above the level it should be, and should be noted and rewarded for such excellent work. She made the transaction and customer experience so pleasant, it was almost working like family. I just wish people could be and work like her. I would suggest that she teach a customer etiquette course to fellow co-workers, as she is leading the way. If I were her superiors, I would reward her with a RAISE for such exemplary service (that's a hint albeit it subtle). I will recommend the facility, led by Ms. Daniels, without reservation and to the highest regard. Thank you Ms. Daniels for an excellent job well done!! R. Palmer
Mar 12, 2013
Great place, great bunch of people working there. Always friendly and willing to help you!
Feb 05, 2013