Apr 08, 2020
This storage company does not care about customers; only money
I didnt have the greatest experience when signing up - I was told one price over the phone, which is what prompted me to come in, and then upon arrival, I was told a higher price. No attempt to satisfy that I had been misinformed. The price was very 'take it or leave it'. This alone was annoying, but I went with it. Now, several months later, my account attempted to auto draft from my account just at the most perfect time when my bank info had been fraudulently taken. My card was deactivated, and because of this, I received a steep late fee of $20 (mind you, this was the first time I had been late on a payment). After discussing with the rep on the phone, which I later found out was the manager, I was told that they only waive late fees if it was LifeStorage's fault - not even for stolen bank info. WOW. Money hungry is what I call that... As soon as this COVID mess has disappeared, I will be switching to a different storage rental company.
Sep 22, 2019
NIce Facility, Clean and Secure. Interaction with the manager was excellent.
May 25, 2019
Great place! Would definitely recommend!
Great place! Offered moving truck, clean facility, great customer service!
May 03, 2019
A great experience overall.
The reservation process was a breeze. When I went in to pay for my unit, the store manager was very friendly and helpful. The facilities were very neat and clean. Overall it was a great experience.
Jan 28, 2019
Highly recommended by me
The staff is friendly and helpful. Itâs very well kept and clean! Finally I feel confident my belongings are safe and secure!
Jan 28, 2019
Good value - easy to move in!
Sales person was very helpful and easy to work with.
Jan 27, 2019
Very nice facility
Clean facility, very helpful.
Dec 20, 2018
This is my 1st time renting a storage spot. My move has been soooo stressful and these ladies go out of their way to not only rent you a spot but listen to your needs and go out of their way to make you feel welcome!!! Such a great experience here.
Jun 27, 2017
Clean & friendly
Staff was friendly & professional. 24 hr access to my unit which is awesome.
Oct 08, 2016
Great facility, great people!
Very secure fit the price, lots of security features and very helpful, honest people. Would definitely recommend to anyone looking in the area.
Jul 03, 2016
Fast, friendly and polite
I came just as it was time for the employees to go to lunch. Instead of asking me to come back the employee waited and was very patient with me and was sure to check that I would be able to access everything by myself.
Oct 02, 2015
Very nice experience
Feb 20, 2015
Great View from road. Great location off storage unit. glad that it was an inside one.
Aug 04, 2014
Polite and Convenient
I reserved my unit online then went in the next morning to finish the paper work. The owner was there and was extremely nice and helpful. She told me about how they recently acquired the property and was honest with me about issues without me even having to ask. It was great that she was willing to be upfront about everything. Security is great and in place in multiple locations but is very easy to use if you belong there (not trying to break in). Pricing is great and I love that I'm not obligated to rent for an extended period of time and don't have to give any move-out notice!
Aug 01, 2014
Good service, clean and secure.
Best experience I've had with storage, Clean climate control locker and caring staff made this a good experience, nice online discount too!
Jul 05, 2014
Staff made everything easy to understand and helped me get what I needed in a timely fashion