Global Storage - Chelwood

12000 Candelaria Rd Ne
Albuquerque, NM 87112
31 reviews
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$58.00 - $275.00
Available Units: Show All
5' x 4' Unit

Climate controlled, Floor 1, Interior

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$58.00

per month
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5' x 5' Unit

Climate controlled, Floor 1, Interior

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$65.00

per month
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6' x 5' Unit

Climate controlled, Floor 1, Interior

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$70.00

per month
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10' x 5' Unit

Climate controlled, Floor 1, Interior

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$86.00

per month
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5' x 10' Unit

Climate controlled, Floor 2, Interior

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$86.00

per month
No CC Required
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5' x 10' Unit

Climate controlled, Floor 1, Interior

Visit our website or call for current specials

$86.00

per month
No CC Required
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6' x 10' Unit

Climate controlled, Floor 1, Interior

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$90.00

per month
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5' x 15' Unit

Climate controlled, Floor 2, Interior

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$95.00

per month
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5' x 20' Unit

Climate controlled, Floor 2, Interior

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$130.00

per month
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10' x 10' Unit

Climate controlled, Floor 2, Interior

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$155.00

per month
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10' x 10' Unit

Climate controlled, Floor 1, Interior

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$155.00

per month
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10' x 15' Unit

Climate controlled, Floor 1, Interior

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$175.00

per month
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10' x 15' Unit

Climate controlled, Floor 2, Interior

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$175.00

per month
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10' x 20' Unit

Climate controlled, Floor 2, Interior

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$225.00

per month
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15' x 15' Unit

Climate controlled, Floor 2, Interior

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$275.00

per month
No CC Required
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About
*$20.00 reservation deposit due upon contact with facility to maintain hold on unit. Payment applied to admin fee upon move-in.

Global Storage - Chelwood is a secure self storage facility providing all indoor climate controlled units. 7 day a week access makes it convenient for you to access your storage when you need it! Come check out the Lowest Climate Control units in town!
Features
  • Elevator available
  • Fenced and lighted
  • Video cameras on site
  • Electronic gate access
  • Handcarts available
  • Moving supplies for sale
  • Email billing available
  • Accepts mail/packages for tenants
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
  • 10% military discount (active-duty, reserves)
  • 5% senior discount
4 out of 5 stars - based on 31 reviews
Customer Reviews
Andrew Jan 18, 2018

Very clean

Very clean and easy access.

Recommended: Yes

Robert Jul 10, 2017

Great Customer Service

Place is in a great location for my needs. Prices are reasonable, especially since all the units are climate controlled. All staff I have felt with have been very helpful and nice.

Recommended: Yes

Robert Jul 10, 2017

Great Customer Service

Place is in a great location for my needs. Prices are reasonable, especially since all the units are climate controlled. All staff I have felt with have been very helpful and nice.

Recommended: Yes

Ambrosia Jun 03, 2017

Facility is good.

Electronic doors do not stay open long enough to get your stuff in.

Recommended: Yes

Norma Sep 04, 2016

Plastered with DO NOT signs all over

When I went to lease a unit, very little paperwork was actually completed until I attempted to move in. I had workers on the clock waiting while the clerk took 20 minutes to complete the paperwork before I could get access.

Recommended: Yes

Maya Apr 18, 2016

Nice staff and secure location.

Recommended: Yes

Len Feb 25, 2016

Looks clean and secure

Haven't moved anything in yet but looks like it will work well for me.

Recommended: Yes

Jeff Feb 11, 2016

Worked Great, EXCEPT they need some NEW CARTS . The Cart we got stuck with the wheels were Egg shaped so it was very DIFFICULT moving our FRAGILE ITEMS. Plus the only GOOD cart they had there to use was already taken most of the day by 1 guy that i cant figure out what he was using it for because i only seen him with 1 HALF LOAD on it ALL DAY!!!

Recommended: Yes

Melissa Sep 27, 2015

Friendly

Marie was very friendly and helpful. It is close to home and was very clean when we walked in.

Recommended: Yes

Charles Jul 23, 2015

Good, Clean Units

Units are in good shape and the overall facility is very clean. My only complaint is the hours which were reduced to 6 PM closing time recently to improve security. I agree with improving security but it does make it hard for me to ever get there during the week without leaving work early. Overal I would definitely recommend the facility.

Recommended: Yes

Laura Jun 11, 2015

Very clean and easily accessible.

I was pleased with the facility and customer service.

Recommended: Yes

Dominic Feb 04, 2015

Great facility. Friendly people. Fair treatment and policies. Only negative is push carts are in bad repair and need more of them.

Recommended: Yes

Anna Bryant Oct 06, 2014

It was a pleasant and uncomplicated experience. This place is very clean and it seems secure. To avoid surprises in renting a storage unit, I wish I would have been told that renters insurance was required Receptionist at Global Storage was very knowledgeable and professional

Recommended: Yes

Patti Brimberry Jul 23, 2014

Needed a unit fast and they made it easy and inexpensive!

I needed a unit fast because I had to move my mother unexpectedly. I called, we talked about the online deal and it was exactly as represented, they had availability and said to come over. I did and received fast, excellent service. They even offered insurance. Would definitely recommend.

Recommended: Yes

Anna Jul 02, 2014

Receiptionist was very knowledgeable and helpful. Great experience

Recommended: Yes

Tom Blazier Jun 20, 2014

Multiple problems make company's commitment to quality service questionable

1) Attendant not on duty during specified hours. 2) Only one cart on premise, usually missing. 3) Truck-use agreement is confusing. 4) Security might be an issue. Detail: 1. Initial move in was a nightmare. The paid attendant was 20 minutes late, which negatively impacted my schedule for the whole day. The attendant said he was "not late" but, rather, was on a work-related errand "at the bank." That 20 minutes cost me valuable time later in the day, as my helper had a strict time schedule and had to be driven home (15 miles) — short of finishing the move in. I had to return to finish unloading by myself. 2. The facility has only one cart, which is missing most of the time. My helper and I used the cart early in the day, but when I returned from driving the helper home, the cart was missing. This meant I had to hand carry numerous loads, some heavy, to the locker, which is some distance away from the entrance. It has been that way on trips to facility since. No cart. BTW, the cart is extremely noisy (no rubber wheels) and the reverberation of the noise off the hallway walls leaves your ears ringing. We had to endure multiple trips listening to that racket. 3. The initial paperwork includes initialing a check list of agreements pertaining to the one-time free use of their truck to include straps, blankets, etc. However, no blankets or straps were actually provided. The attendant: "The company doesn't provide those things anymore." So, why have a check list? Additionally, the previous user didn't completely fill the gas tank as required — the needle was just under full. There was no clear oversight by management. I wound up spending more money than I should have in replacing the gas I used. 4. Security is iffy. There was evidence of an attempted or successful break-in by the rear door entrance, which, at the time I saw it, had not yet been attended to by management.

Recommended: No

Catherine Apr 29, 2014

Recommended: Yes

Michelle Gardineer Apr 16, 2014

Very nice people, great customer service-came down on their day off to help us!

Facility is nice and clean. Introductory rate is excellent.

Recommended: Yes

Veronica Apr 08, 2014

Thankful we could keep our items for a time securely.

Recommended: Yes

christopher Oct 17, 2013

The staff has been super friendly and helpful. The billing is confusing however. I wish I had some sort of evidence that I am set up on autopay

Recommended: Yes

Shannon Aug 29, 2013

Great!

Recommended: Yes

Erin Aug 08, 2013

The employee we met was very friendly and courteous. We were given an easily accessible unit on the 2nd floor that was just about perfect for what we needed.

Recommended: Yes

Andy Richmond Aug 03, 2013

Great Service and Hidden Great Prices!

I looked everywhere for climate controlled units that are large. This facility is the only one that had them in the NE Heights. Some are on the second floor, which is a bit cumbersome, but access to the facility is easy enough. Gabrielle was very nice and generous with her time.

Recommended: Yes

Bryan Jun 04, 2013

my only complaint is that a sliding glass door entry was broken for a few days, making it possible for a person to enter without a code. When I signed up on a Saturday I was assured it would be repaired that day, but on Sunday I arrived at the facility to discover the door was still broken and ajar. No one was on the premises.

Recommended: Yes

Rebecca May 21, 2013

Great customer service

Recommended: Yes

Dax Xenos Apr 14, 2013

Great Storage at Great PRICES!

This is an out of the way storage facility, and the two story is not something that I like, but there really is not that much climate control in the NE Heights and the others are two-story as well. The facility is clean, and they have a FREE move in truck which is very convenient. I thought the $50 off for six-months was a gimmick to get me to fall for the higher prices later on, but the manager described that the increase only happens in $10/monthly increments for the NEXT SIX MONTHS and so forth. Since I do not plan on being a life long storage customer, this was good for my 1-2 year horizon. Access hours are also better although if they had all night access it would be better---the only way they will let you do it is if you are a business. Jennifer was great, and they made a huge ordeal a bit easier.

Recommended: Yes

Malori Jenkins Jan 17, 2013

Great Service! Lovely Facility!

Since I moved in the staff at Global Storage have all been very helpful. They are friendly and provide excellent customer service! The facility is very clean, and easily accessible

Recommended: Yes

Jeffery S. Howard Nov 28, 2012

Good storage unit but a little pricey.

I, for the most part, have had an OK experience with Global Storage. I do think that if they raise the prices much more I will not be able to stay. I moved in at $98/month, but within 2 years they had hiked my rent to $140/mo. I was also once accused of ignoring messages about a rate increase, when in fact, I never received the message due to the fact that I live overseas. The notification was not sent by e-mail as I had previously requested, and I ended up paying an expensive late charge penalty. Anyway, it is clean, but $140/month adds up quick!!!!

Recommended: No

Bob Hansen Nov 27, 2012

Great facility, good management

Recommended: Yes

Ski & Co. Nov 27, 2012

Recommended: Yes

Latif Bolat Nov 27, 2012

It has been a very convenient and easy storage

for the past 4 years I have been using their service. I am very satisfied with the facilities. Klimate control keeps everything in good condition.

Recommended: Yes