Excellent pricing, OK customer service
When I checked into the unit, the initial person was extremely helpful. I explained I was in a rush to go meet my movers, and she helped me through the paperwork extremely quickly.
When I came back two hours later, it was a different person at the counter and it was a different experience. I went down to the unit while my girlfriend and our mover unloaded the van, and the floor of the unit was soaked. It took 20 minutes of back and forth before a custodian was sent down to mop it up, and then my access card didn't work. When I tried to explain that to the man at the counter, he told me I needed to activate it. I explained I already had, and he was dismissive until he realized I was right.
Once that was sorted however, the unit was excellent. I have a 5 x 5 x 8 unit and it fits an entire bedroom and kitchen in it. The price is excellent, especially for New York. I would use it again in the future.